Public consultation to tackle low level anti-social behaviour on buses

What’s happening?

Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA),is asking if new powers should be introduced on buses to tackle low level, anti-social behaviour.

Bus is a lifeline for many people in the West Midlands, connecting thousands of people to education, training and employment opportunities and accounting for over 800,000 journeys every day.

Since 2006, crime and anti-social behaviour on public transport in the West Midlands has dramatically reduced by 60% thanks to the work of Safer Travel, a partnership approach between transport operators, Transport for West Midlands, British Transport Police and West Midlands Police.

The partnership exists to ensure that the public transport network in the West Midlands is safe for everyone to use and one of their key priorities is making bus an attractive and pleasant option for travel.


Why are you asking if new byelaws should be introduced?

Although crime on buses in the West Midlands has dramatically reduced since 2006, lowlevel nuisance and anti-socialbehaviour is still preventing many people from making journeys by bus.

Research by Transport Focus has shown low level nuisance and anti-social behaviour (ASB) negatively impacts passenger’s perception of personal safety with 10% of bus passengers in the West Midlands are concerned by the behaviour of other passengers and 11.5% additional public transport journeys would be made every year, if people felt safer.

Safer Travel and police teams haven’t got all the necessary powers to tackle anti-social behaviour as, although it can make people feel unsafe or uncomfortable, it isn’t necessarily against the law. This includes things like; loitering at bus stations, vaping, playing loud music and using threatening or offensive language.

Introducing new byelaws would give Safer Travel, and police teams greater powers for stopping these behaviours and if introduced, the byelaws would apply to buses, bus stops and bus stations.

Similar byelaws already exist on trams and trains in the West Midlands so introducing them on buses would be a natural progression and supportsour zero tolerance stance to anti-social behaviour on public transport. If they are introduced, it would bethe first time they are used in the UK.


How to get involved

The consultation will be open for comments between 4 February and 29 March 2019. You can see the consultation proposal here, read the bus byelaws in full here and fill in a questionnaire here.

We’re particularly interested in hearing people’s views on:

  • Vaping on the bus and smoking/vaping at stops and around bus stations
  • Ticketless travel/unauthorised buying and selling of tickets/altering tickets
  • Travelling under the influence of alcohol and drugs where it has an effect on other passengers/unacceptable behaviour
  • Music, sound and advertising - for example leafleting and selling of goods
  • Unauthorised access/loitering at stations/premises
  • General safety


Speak to us at an event




Thursday 7 February


Wolverhampton Bus Station, Pipers Row, Wolverhampton, WV1 3LB

Wednesday 13 February


Pool Meadow Bus Station, Fairfax Street, Coventry, CV1 5AD

Monday 18 February


Dudley Bus Station, Fisher Street, Dudley, DY2 7AB

Wednesday 27 February


Walsall Bus Station, St Paul Street, Walsall, WS1 1NR

Saturday 9 March


Birmingham High Street (near Marks & Spencer)

Wednesday 13 March


West Bromwich Bus Station, St Michaels Street, The Ringway, West Bromwich, B70 7N

Monday 18 March


Chelmsley Wood Shopping Centre, 33 Maple Walk, Birmingham B37 5TS



Printed and different formats

You can request a paper copy of the questionnaire and the proposed byelaws in full by contacting us via:

Post: Customer Services, 16 Summer Lane, Birmingham,B19 3SD

Phone: 0345 303 6760 option 5


Tweet: @transportforWM or @networkwm