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Byelaws 2021

In February 2019 a consultation took place to help us understand the views of people across the West Midlands regarding anti-social behaviour on buses, at bus station premises, bus stops and shelters.

The consultation was to review the proposal of new byelaws that would tackle low level, antisocial behaviour across the West Midlands region.

These byelaws will be applied to bus stations, bus shelters and bus stops.


Any person who fails to follow a notice to queue and obey reasonable instructions of any authorised person regulating the queue, would be breaking the byelaw.

Drunkenness, drugs and unfit to travel

Anyone who causes a nuisance and distresses other passengers due to being drunk, under the influence of drugs or in a physical condition deemed unfit to travel (e.g soiling the bus), would be breaking the byelaw.

Following safety instructions and causing obstruction

Anyone who does not observe safety instructions and causes an obstruction would be breaking a byelaw. This includes obstructing bus stops and bus stations.

Actions in stations/ premises and unauthorised access or loitering

Anyone who enters an area where they are advised not to would be breaking the byelaw.

Anyone who misuses facilities including escalators, ticket barriers, lifts, etc would be breaking the byelaw. Anyone who loiters on premises or obstructs or authorised persons if they are asked to leave, would also be breaking the byelaw.

Unacceptable behaviour

Anyone who uses offensive or obscene language, or acts in a way which is threatening, intimidating or unpleasant to other people would be breaking the byelaw. This includes spitting, leaving litter and damaging the bus station, bus stop or bus whilst at the bus station or stop.

Pedestrian only areas

Anyone who enters a bus station must do so on foot unless told and permitted to do otherwise. Not to do this would be breaking the byelaw.

Control of animals

You may be refused to enter a bus station or stop if you have an animal which may annoy, soil or damage any person or the bus stop, station or vehicle. If you are allowed to bring an animal onto bus premises and it soils or damages the bus stop or station the byelaw would be broken.

General safety

Any behaviour which is likely to cause someone an injury or put a person’s life at risk, damage any property or inconvenience other passengers would be breaking the byelaw. This would include but isn’t limited to, misusing or releasing automatic doors, or not following instructions given by an authorised person.

Download 'Byelaw documentation' (pdf, 299KB)

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Copies of the proposed byelaws will be kept at the offices of WMCA at 16 Summer Lane, B19 3SD and will be open to inspection without payment on any weekday during usual business hours for 30 days from the publication of this notice. If you would like to pick up a copy you will need to make an appointment using details below. Alternatively, if you would like a copy posted to you, please use the contact details below.

Written representations about the byelaws, including any objections, should be sent to Customer Services by 8 September 2021:

Customer Services
Transport for West Midlands
16 Summer Lane
B19 3SD
Telephone: 0345 303 6760

Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm
Wednesdays, 10am to 6pm
Saturdays, 9am to 1pm
Closed Sundays and Bank Holidays