Dudley Interchange: FAQs

When will the new bus station open?

We're in the final stages of training and testing. We'll confirm opening dates on the main landing page as soon as they're agreed.

What are the opening hours of the bus station?

The bus station opens at 4:30am ready for first departure and stays open until 1:00am after the last late night service.

How do I know where to stand to catch my bus?

All bus routes will have dedicated stands indicated by a letter. There are 14 bays with posters and real time information screens to help guide you to the next scheduled departure. Don’t worry, staff will around to support until the new station gets familiar.

Why do buses reverse out of their stands at the Interchange?

It means you can wait and board without walking in front of moving buses, and more buses can use the bus station. Drivers are trained to reverse slowly and safely.

Will my bus route change when the new bus station opens?

All bus routes and operators will call at the new bus station. Some existing stops will remain as additional set down points. More information will be shared when available.

How do I get around the bus station safely?

Please use the marked walkways and crossings, watch out for buses reversing, and follow any signs or instructions from staff.

How do I access the Changing Places Facility if I need it?

The door will be controlled by a digital key pad or a RADAR key to gain entry. Please speak to station staff for support.

Will National Express coaches depart from the bus station?

There are no plans currently to move the current pick up/drop off point for coach passengers.