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Swift Go

With Swift Go, you do not need to buy a ticket

You can make as many journeys as you like. At the end of the day, we’ll check what journeys you’ve made. Then we’ll work out the best price.

Get Swift Go

Swift Go is not the same as pay as you go. You use it with a Swift photocard. You must be 18 or older.

We’ll only charge you up to the cost of a day ticket. This is called capping. For example, if you take 10 buses in a day, we’ll cap you. This means we’ll only charge you for a day ticket. This can work out cheaper than buying single tickets when you need to travel.

Find out more about Swift Go capping.

You can only use Swift Go on the tram and most buses. You cannot use it on the train.

If you want to share your card with someone else, a pay as you go Swift card might be better for you. It does not have a photo on and you can share it with anyone.

If you travel frequently, a season ticket could be the best value for you. Use our ticket finder to check prices.

How to get Swift Go

You need a Swift photocard to use Swift Go. If you already have a Swift photocard, you need to:

  1. Register your photocard online if you haven't already.
  2. Activate Swift Go in your online account - you'll be asked how you'd like to pay.

If you do not have a Swift photocard, you can:

You can choose between 2 ways of paying for Swift Go.

Auto-pay for Swift Go

Add your debit or credit card to your Swift account. We’ll charge your card every Sunday at 8am for the journeys you made that week.

Add credit to your Swift Go card by topping up. You can top up your Swift Go card in your Swift account. You can also go to Wolverhampton bus station.

How to use Swift Go

You can use Swift Go on all trams and most buses in the West Midlands.

Check if the bus accepts Swift Go by looking for a sticker next to the doors. You can use Swift Go in some places outside the West Midlands. Check that your operator accepts Swift Go first.

Our list of Swift Go operators also shows:

  • when and where you can use Swift Go
  • cap prices from different operators

You cannot use Swift Go on trains.

Use Swift Go on the bus

On the bus, tap your Swift Go card against the reader. You do not need to tap out.

Use Swift Go on the tram

Give your Swift card to the conductor and tell them the stop you’re going to.

Unblock your Swift Go photocard

If you owe us money for travel, we’ll block your account. To unblock your card, you need to pay the money you owe. You can do this by:

  • topping up online
  • adding a payment card to your account
  • going to our travel centre at Wolverhampton bus station

When you’ve paid, we’ll send you an email telling you to update your card. This will unblock it. You can update your card using:

Appeal a permanent block

You could get a permanent block on your Swift Go account if you do not pay what you owe.

Call customer services to appeal a permanent block.

Customer Services - Ticketing
Transport for West Midlands

Telephone: 0345 303 6760

Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm
Wednesdays, 10am to 6pm
Saturdays, 9am to 1pm
Closed Sundays and Bank Holidays