Contact us
Contact an operator if your enquiry is about any of the following:
- bus services
- train services
- tram services
This includes service issues, lost property and staff.
You can also check online for:
You can also visit the Wolverhampton bus station travel centre to get bus, train and tram travel information, tables and tickets.
Contact Customer Services if your enquiry is about any of the following:
- season ticket or travel pass, including Swift
- timetable information (printed or digital)
- a bus stop or bus shelter
- park and ride
- cycling or walking
- the Sprint bus
- request an accessible format
If your Swift card number begins with 633597 0112, your Swift card is managed by National Express West Midlands.
Submit an enquiry online
For ticket/pass enquiries we'll get back to you within 2 working days.
For all other enquiries we'll get back to you within 10 working days.
Enquiries about Swift
Submit enquiries about Swift using this form. Include your 16-digit Swift card number if you know it so we can help you more quickly.
All other enquiries
This process takes around 5 minutes.
Write to us
Customer Services
PO Box 9421
Birmingham
B19 3TR
Call us
Phone: 0345 303 6760
Mondays, Tuesdays, Thursdays and Fridays, 8am to 6pm
Wednesdays, 10am to 6pm
Saturdays, 9am to 1pm
Sundays and Bank Holidays, Closed