Manage a ticket
Get a refund or compensation
Find out when you can get a refund or compensation and how to ask for one.
Replace a lost or stolen ticket or pass
Find out how to replace your ticket or pass if it's lost or stolen.
Set up, cancel or update a Direct Debit
Direct Debit is an easy way to buy tickets. Find out how to set up, update or cancel a Direct Debit.
Make a payment
Make outstanding payments for Swift products, direct debits, pass replacements and penalty fares.