How to travel safely
The West Midlands has one of the safest public transport networks in the UK.
We have a police team called Safer Travel who patrol the network. There is a passenger code of conduct that they enforce.
When you're travelling on public transport, you should:
- Be aware of your surroundings
- Keep valuables out of sight
- Keep keys separate from anything with your address on
- Keep your bag closed
- Put your phone on silent and use it discreetly
- Wait in busy and well-lit places
Reporting anti-social behaviour
You can report anti-social behaviour on public transport online.
You can also text us at 83010. You should:
- Start your message with the word 'bus'
- Let us know:
- What date and time it happened
- Where it happened, including the route
- What happened
Walking and cycling near trams
There are trams in the West Midlands. Sometimes you might need to cross tram tracks.
When walking near trams, you should:
- Cross using marked points
- Wait for trams to pass before crossing
- Listen and look both ways
You can watch a video about walking near trams online.
When cycling near trams, you should:
- Signal correctly and early
- Cross tram tracks at right angles
- Keep your bike's wheels out of the track
- Be aware of what is around you
You can watch a video about cycling near trams online.