Buses in the West Midlands are run by different companies called operators.
You can buy bus tickets:
- on the bus
- with a Swift pay as you go card
- at your nearest Swift Kiosk
- with the operator’s mobile app
We provide bus stations and travel hubs (interchanges) across the region. Travel hubs are where buses, trams and trains meet. They help you change easily from one mode of transport to another.
You can see bus times on our app and on our digital screens at bus stops and stations.
We estimate these times by tracking the buses. We show bus times as how many minutes away your bus is, for example, 3 minutes. These bus services have the most accurate arrival times.
We may be unable to track your bus if it is not sending a signal, running very early in the morning or not running at all. When this happens we will show its scheduled arrival time, for example, 13:04. As these buses are not being tracked, these times are less accurate.
If you're buying a ticket on a bus, you have to use the exact change or a Swift card. Some bus operators also accept contactless bank cards.
There are lots of bus operators in the region. Most of them have brand-new buses. Some buses have free wifi and USB charging points.
You can find out which operator runs your bus service online
You can hire a bus for a community group trip from community transport operators.
You can request a bus stop or shelter if you think one needs to be added or upgraded.