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How to use your Swift card

You can use Swift across the West Midlands, but where you can travel depends on what ticket you have on your card.

The ticket you need on your Swift card will depend where you want to travel. To work out what ticket you need you can:

Register your Swift card

If you have bought a pay as you go Swift card, you should register it online so you can:

  • top-up your Swift card online
  • replace your Swift card without losing any credit

Collect a new ticket to your Swift card

If you bought a new ticket to your Swift card or topped it up, you need to update your Swift card before you can use it. You can update your Swift card using:

Keep your Swift card separate

You should take your Swift card out of your wallet or purse when you use it. This avoids card clash. Card clash is when the reader accidentally reads your contactless bank card instead of your Swift card.

Bus

You can use your Swift card on most buses, but some depend on whether you're using a season ticket or pay as you go. Check with the bus operator to make sure you can use your card on the bus you need to take.

When you get on the bus, tap your Swift card on the reader and show any other travel discount card you have to the driver. You might need to show your Swift card at any point in your journey if a conductor wants to check it.

Train

You cannot use pay as you go Swift cards on trains. You can only use a Swift card with a season ticket on it.

You might need to show your Swift photocard during your journey. You might also need to show a travel discount card if you have one.

At some rail stations, you need to tap your Swift card on the gateline reader when you go in or out of the station.

Tram

If you have a pay as you go Swift card, you need to buy your ticket from the conductor on the tram.

You might need to show your Swift card at any point in your journey if a conductor wants to check it.

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