How to buy and top-up with Swift

There is an issue with collecting tickets on the TfWM and Swift Collector apps. If you're having trouble, use an on-street Swift collector.

How to Top-Up a Swift card

You can top up your Swift card:

Visit our Top-Up page here

How to collect a Swift product

To start travelling you have to activate the top-up by using either:

Learn more about how to collect here

How to create a Swift account

Set up a Swift account online

Once you do this, you can use your Swift account to:

renew your ticket
top up your Swift card
change your contact details
update your payment methods

If you got your Swift card online, you should already have a Swift account. Log in to your account here.

How to register my Swift card

1. If you got your Swift card online, your card should already be registered.

2. If you have bought a pay as you go Swift card or any card from a Swift Kiosk, you should register it online here so you can:

top-up your Swift card online
replace your Swift card without losing any credit

Where to get a Swift card

Where to go?	How to get there?	What I can get	What I can't get
Web	tfwm.org.uk/tickets	Sells most Swift enabled ticket types Accepts card payment All Swift card types are available Sells non-Swift ntrain & nnetwork	Does not accept cash Up to 5 working days waiting for a new Swift card e-Daysaver not available
Travel Centre	Wolverhampton Bus Station	Most swift card types Card or cash payment Replace registered WMCA swift cards Swift – nbus, nNetwork, Local zones, PAYG, Metro, Multi-Day, Edaysaver, Adult, Child, Student, 1-week 4-week term and bus 52 weeks. Top-Ups Collection of products purchased online.	Train Only Swift Direct debit Swift cards 16-18 Cards 52-week Network A child will need an adult present to make their first card due to having a photo taken.
Payzone	800-1000 agents across the region: payzone.co.uk/	Issues Swift PAYG cards. Top-ups for all cards. All accept cash. Support NX mobile sales for those paying cash.	Does not issue any other Swift Card type except PAYG Does not retail student tickets or 52-week tickets. No Swift card customer service
Swift Kiosk	Bus Stations at: Wolverhampton, Walsall, Dudley, Coventry and West Bromwich Birmingham Airport, Blythe Valley Business Park. Coventry Interchange (from Dec 2021)	Retails most Swift enabled ticket types Vends Adult, PAYG & Multi-day Swift cards Accepts card payment.	Does not retail student tickets or e-Daysaver. Does not vend Child Swift cards Does not accept cash
Mobile App	Swift on Mobile app	Adult Metro tickets Compatible with Google Pay wallet - the phone acts as a smartcard Offers card payment	Android only Must have a smartphone Limited ticket offer No Cash Payment Must have Google Pay
Rail Station	All stations in the region with a ticket office	nnetwork tickets Accept card & cash payment.	Only nnetwork tickets available to purchase on Swift
Capping	Swift Go tfwm.org.uk/swift-go	Adult daily & weekly capping on bus & tram. Product loaded to a Swift Adult photocard Cash balance top-ups available at Wolverhampton Travel Shop Can be used interchangeably with season tickets on the same card. Manageable via your Swift account The choice of Auto-Pay or manual Top-Up Child Swift Go expected in 2022	Currently only available for adults aged 18+ Registration and account set up only available online A new solution so the full offer is still in development Currently requires a Swift Adult photocard
Capping	NX Contactless Capping nxbus.co.uk/contactless	Delivers adult daily & weekly capping on NX Bus The user only needs a contactless bank card – no pre-setup or registration	Only available to contactless bank cardholders Unlikely it will be available to children Only available on NX Bus

What card do I need?

Card Type	Use	Where to get it
Adult Swift Photocard	for all adult and student season tickets also used for Swift Go (online only)	Available: Online (TfWM & NX) TfWM App TfWM travel shop Swift Kiosk Not Available: Payzone Rail stations
Child Swift Photocard	for child under 15 years old load all child season tickets to this card	Available: Online (TfWM & NX) TfWM Travel shop Not Available: Swift Kiosk TfWM app Payzone Rail Stations
16-18 Swift Photocard	for young people aged 16-18 load child tickets onto this card for use on bus, train and tram (dependant on ticket type)	Available: Online (TfWM & NX) TfWM app Not Available: Swift Kiosk TfWM travel shop Payzone Rail Stations (managed by TfWM)
Pay as you go Swift card	a Top-Up and travel card to use when you need it for use on bus tram and parking (at select locations)	Available: Online (TfWM & NX) TfWM app TfWM Travel shop Swift Kiosk Payzone Not Available: Rail Stations (not valid on rail)
nbus Multiday card	available in bundles of 5 days & 10 days for use on operators excepting nbus	Available: Online (TfWM only) TfWM app TfWM travel shop Swift Kiosk Not Available: Payzone Online (NX) Rail Stations (not valid on rail)
e-Daysaver	valid for a day of travel for use on National Express West Midlands buses only	Available: Online (NX only) TfWM travel shop Not Available: Swift Kiosk TfWM app Payzone Online (TfWM) Rail Stations (not valid on rail)

Need Help?

Visit our Contact us page for more information.
But if your Swift card has NXBus on the back, your Swift card is managed by National Express West Midlands visit this page for support.

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