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How to buy and top-up with Swift

Find the easiest and quickest way to Top-Up and buy Swift products

Bus
Train
Tram

How to Top-Up a Swift card

You can top up your Swift card:

Visit our Top-Up page here

How to collect your Swift product

To start travelling you have to activate the top-up by using either:

Learn more about how to collect a Swift product here

Where to go? How to get there? What I can get What I can't get

Web

tfwm.org.uk/tickets

  • Sells most Swift enabled ticket types
  • Accepts card payment
  • All Swift card types available
  • Sells non Swift ntrain & nnetwork
  • Does not accept cash
  • Up to 5 working days wait for a new Swift card
  • e-Daysaver not available

Web

nxbus.co.uk

  • Sells most Swift card enabled tickets
  • Most Swift card types are available
  • Accepts card payment
  • Does not accept cash
  • Up to 10 working day wait time for a new Swift card
  • nbus Multiday not available

Payzone

800-1000 agents across the region:

payzone.co.uk/

  • Issues Swift PAYG cards.
  • Top-ups for all cards.
  • All accept cash.
  • Support NX mobile sales for those paying cash.
  • Does not issue any other Swift Card type except PAYG
  • Does not retail student tickets or 52-week tickets.
  • No Swift card customer service

Swift Kiosk

Bus Stations at:

  • Wolverhampton,
  • Walsall,
  • Dudley,
  • Coventry and
  • West Bromwich
  • Birmingham Airport,
  • Blythe Valley Business Park.                       
  • Coventry Interchange (from Dec 2021)
  • Retails most Swift enabled ticket types
  • Vends Adult, PAYG & Multi-day Swift cards
  • Accepts card payment.
  • Does not retail student tickets or e-Daysaver.
  • Does not vend Child Swift cards
  • Does not accept cash

Mobile App

NX bus mTicket app

  • NX tickets available but not child
  • Some 1 & 4-week nbus tickets available
  • Accepts card payment.
  • Cash payment available via Payzone
  • Limited number of nbus tickets available
  • Child tickets not available
  • Must have a smart phone

Mobile App

My Metro app

  • Metro tickets
  • Some adult 1 & 4-week nbus +Metro tickets available
  • Accepts card payment.

 

  • Limited number of nbus tickets available
  • Child tickets not available
  • Must have a smart phone
  • No Cash Payment

Mobile App

Swift on Mobile app

  • Adult Metro tickets
  • Compatible with Google Pay wallet - the phone acts as a smartcard
  • Offers card payment
  • Android only
  • Must have a smartphone
  • Limited ticket offer
  • No Cash Payment
  • Must have Google Pay

Rail Station

All stations in the region with a ticket office

  • nnetwork tickets
  • Accept card & cash payment.
  • Only nnetwork tickets available to purchase on Swift

Capping

Swift Go 

tfwm.org.uk/swift-go

  • Adult daily & weekly capping on bus & tram.
  • Product loaded to a Swift Adult photocard
  • Cash balance top-ups available at Wolverhampton Travel Shop
  • Can be used interchangeably with season tickets on the same card.
  • Manageable via your Swift account
  • The choice of Auto-Pay or manual Top-Up  
  • Child Swift Go expected in 2022
  • Currently only available for adults aged 18+
  • Registration and account set up only available online
  • A new solution so the full offer is still in development
  • Currently requires a Swift Adult photocard

Capping

NX Contactless Capping

nxbus.co.uk/contactless

  • Delivers adult daily & weekly capping on NX Bus
  • The user only needs a contactless bank card – no pre-setup or registration
  • Only available to contactless bank cardholders
  • Unlikely it will be available to children
  • Only available on NX Bus

Card Type Use Where to get it
Adult Swift Photocard
  • for all adult and student season tickets
  • also used for Swift Go (online only)

Available:

  • Online (TfWM & NX)
  • TfWM App
  • TfWM travel shop
  • Swift Kiosk

Not Available:

  • Payzone
  • Rail stations
Child Swift Photocard
  • for child under 15 years old
  • load all child season tickets to this card

Available:

  • Online (TfWM & NX)
  • TfWM Travel shop

Not Available:

  • Swift Kiosk
  • TfWM app
  • Payzone
  • Rail Stations
16-18 Swift Photocard
  • for young people aged 16-18
  • load child tickets onto this card
  • for use on bus, train and tram (dependant on ticket type)

Available:

  • Online (TfWM & NX)
  • TfWM app

Not Available:

  • Swift Kiosk
  • TfWM travel shop
  • Payzone
  • Rail Stations (managed by TfWM)
Pay as you go Swift card
  • a Top-Up and travel card to use when you need it
  • for use on bus tram and parking (at select locations)

Available:

  • Online (TfWM & NX)
  • TfWM app
  • TfWM Travel shop
  • Swift Kiosk
  • Payzone

Not Available:

  • Rail Stations (not valid on rail)
nbus Multiday card
  • available in bundles of 5 days & 10 days
  • for use on operators excepting nbus

Available:

  • Online (TfWM only)
  • TfWM app
  • TfWM travel shop
  • Swift Kiosk

Not Available:

  • Payzone
  • Online (NX)
  • Rail Stations (not valid on rail)
e-Daysaver
  • valid for a day of travel
  • for use on National Express West Midlands buses only 

Available:

  • Online (NX only)
  • TfWM travel shop

Not Available:

  • Swift Kiosk
  • TfWM app
  • Payzone
  • Online (TfWM)
  • Rail Stations (not valid on rail)

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