Dudley Metro Extension: FAQs
Find out more about the new Dudley Metro line by selecting from the options below.
We're in the final stages of training and testing. We'll confirm opening dates on the main landing page as soon as they're agreed.
The new line runs from Wednesbury to Dudley Town Centre, through Sandwell and Dudley. It joins the existing Metro line at Wednesbury, linking Dudley to the wider tram network, including Birmingham and and Wolverhampton.
One of the new tram stops is at Dudley Port making interchange with rail easy, too.
On West Midlands Metro, you need to buy your ticket before you board. You can buy one in the app or from the ticket machines at every stop, or use a valid travel pass.
Ticket inspectors check tickets on board, and you may have to pay a penalty fare if you don't have one.
Not yet. Trams on the new line are being used to train drivers and aren't carrying passengers.
The new tram line is live. Trams can run at any time and they're quiet. They can't swerve, and they take longer to stop than a car. The overhead power lines are switched on all day, every day.
- Stay off the track. Never go onto the line, including from your garden. It's dangerous.
- Keep it clear. Rubbish, garden waste or anything else dumped on or near the line can stop trams running. Clearing it is costly and can put the people who do it in danger.
- Take care at crossings. Look both ways, listen for trams and only cross where it's safe to do so.
- Keep away from the overhead lines. Don't use ladders, long tools or poles near them, and don't fly kites or drones nearby.
- Report it. If you see something on the line, a damaged fence or someone on the track, contact West Midlands Metro. If someone is in danger, call 999.
You can contact West Midlands Metro to report a problem with your journey.
If someone is in danger, call 999.