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Our apps

We have several apps to help you get around the West Midlands.

You can give feedback about our apps online.

TfWM app

You can use our travel app to:

  • Plan a journey
  • Find your closest mode of transport
  • See live departure information
  • Find tickets
  • Sign in to your Swift account
  • Collect credit and tickets to your Swift card

You can download the TfWM app from:

Swift collector app

You can use this app to collect credit and tickets to your Swift card. This means you do not need to visit an on-street collector.

You can download the Swift collector app from the App Store. You can access this functionality on Android & iOS in the TfWM app.

When you collect using the app, make sure you:

  • have a phone that supports near field communication (NFC) and that NFC is switched on
  • are connected to the internet on your phone
  • hold the Swift card in the right place for your phone - this is usually on the top half of the back of your phone
  • hold the Swift card against your phone for 10 seconds
  • do not have a case that blocks the signal between your phone and Swift card

If this does not work, use a Swift collector or contact us.

Make sure your phone is charged. If you cannot show your ticket, you will need to buy a new one. We cannot refund you.

Swift Parking app

You can use this app to pay for parking at some train stations and on-street parking. You can also extend your parking time remotely.

You can download the Swift Parking app from:

My Metro app

You can use the My Metro app to:

  • Buy tram tickets on your phone (day, weekly, monthly fares)
  • Get access to app-exclusive tickets and offers
  • Plan your journey and check live tram times
  • Save and manage your tickets in a ticket wallet
  • Receive alerts / service updates
  • Use your mobile as your ticket (show to conductors)
  • Pay via debit / credit card, PayPal, Apple Pay or Google Pay

You can download the MyMetro app from:

On Demand Bus app

You can use the West Midlands Bus On Demand app to:

  • Register and create an account
  • Book a journey in the Coventry area
  • Choose your destination and pick-up time (immediately or up to 7 days in advance)
  • Pay for your trip by card in the app or with cash on board
  • Add extra passengers to your booking (£1 each)
  • Track your bus in real time
  • Receive text reminders before your bus arrives

You can download the On Demand Bus app from:

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