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Contact National Express West Midlands about your Swift card

Some Swift cards are managed by National Express.

You can tell this if:

  • you got your Swift card online from nxbus.co.uk or from a National Express travel shop
  • your 16-digit Swift card number begins with 633597 0112
  • the back of your Swift card has the National Express logo
  • the back of your Swift card has contact details for National Express

Contact National Express

You need to contact National Express if you want help with your Swift card.

Bus passes and Swift cards
National Express West Midlands

buspass@nationalexpress.com
Telephone: 0121 254 7272

Monday to Friday, 9am to 5pm
Closed weekends and Bank Holidays