Safer Travel

The Safer Travel Partnership has been formed to fulfil an obligation to reduce crime and anti-social behaviour on the public transport network and provide reassurance to its users.

The Partnership is a collaboration with British Transport Police, West Midlands Police, Transport for West Midlands (TfWM) and also involves local transport operators and district councils.

Working together we are committed to further reducing crime and anti-social behaviour, by enhancing perception of personal safety on the public transport network of the West Midlands, employing innovative and intelligence-led tactics, responsive to the needs of our stakeholders and communities.

The public transport network across the West Midlands continues to be one of the safest in the UK.

Reductions have been seen in virtually all of the key crime types, with crimes against the person down year on year on bus, rail and tram since 2008. End of year reports for 2015/16 show that total public transport crime on the network is down 6% year to date. With a focus on tackling anti-social behaviour in recent years, surveys from the independent watchdog, Transport Focus, show that passenger perception of safety on buses across the region has improved by 11% over the last five years.

In May 2012 the partnership, along with its high-tech CCTV control centre, moved to TfWM headquarters. The CCTV control centre is manned 24 hours a day, 365 days a year. Over 1000 cameras cover bus stations, bus shelters, train stations and Park and Ride facilities.

In August 2013 the partnership set up an Anti-Social Behaviour (ASB) team, who add to and compliment the Safer Travel Police Team with a problem-orientated approach to tackling ASB and nuisance behaviour on public transport, using a range of police and civil interventions and by linking in with partner agencies. The team respond to reports such as rowdy behaviour, intimidation of staff/passengers, smoking, graffiti and playing of loud music.

The Safer Travel Partnership has been involved in many successful schemes and campaigns such as Project Empower, the Restorative Justice Scheme, Off the Rails, Cutting Edge and Operation Snow.

The partnership runs and promotes the 'See Something Say Something' campaign, which allows passengers to text the partnership via mobile phone details of any incident they witness, mentioning bus, rail or Metro, using the number 83010.