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Swift and ticketing schemes

We manage several public transport ticketing schemes in the West Midlands.

This includes integrated tickets, free and discounted travel passes and the Swift smartcard.

We also publish documents about the schemes we legally have to provide.

Find a ticket for your journey.

Integrated tickets

Most public transport fares are set by individual transport operators.

We work with operators to provide tickets that make it easier to travel across the West Midlands.

These include:

  • nBus tickets for travel on participating bus services
  • nTrain tickets for rail travel within the West Midlands rail zones. West Midlands Trains manages nTrain tickets.
  • nNetwork tickets for travel on buses, trains and trams within selected zones

Find out more about nBus, nTrain and nNetwork tickets.

Free and discounted travel passes

We manage schemes that help eligible customers travel for free or at a discounted rate.

Older and disabled people

We legally have to provide free off-peak bus travel for eligible older and disabled people through the English National Concessionary Travel Scheme.

We also fund additional travel benefits for eligible customers who live in the West Midlands.

You can:

Children and young people

We work with transport operators to provide discounted travel for children and young people in the West Midlands.

Find discounts and free travel passes.

Workwise

The Workwise scheme offers discounted travel to eligible customers starting a new job or increasing their working hours.

Find out about discounted travel with Workwise.

Swift

Swift is our smartcard for public transport in the West Midlands. You can use a Swift card instead of a paper ticket.

You can use Swift for:

  • season tickets
  • pay as you go credit
  • Swift Go

Swift Go works out the best fare for eligible bus and tram journeys. This means you do not need to buy a ticket before you travel.

You can use a Swift card on buses, trains, trams and at some car parks in the West Midlands.

Find out more about Swift.

Buy or top up a ticket

You can buy or top up tickets:

  • online
  • at Payzone outlets
  • at ticket kiosks
  • through customer services

Find out how to buy or top up a Swift ticket.

Contactless fare capping

We are developing a new contactless payment system for bus and tram travel.

The system will automatically work out the best fare when customers travel across participating services run by different operators.

Read about contactless fare capping.

Scheme documents

We legally have to publish the rules and reimbursement arrangements for some of our schemes.

Documents for the 2026 to 2027 scheme year

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